a) By entering this website, you agree to all of the terms and conditions as set out below.
b) This website is owned and copyright of HRS Dental Care (hereinafter called "the website owner")
c) This website has been developed by weknow | dental (Marketing Print Solutions Ltd) (hereinafter called "the website developer")
d) All terms and conditions apply to the website and any other websites or microsites operated by the website owner.
The practice aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR], the guidelines on the Information Commissioner’s website as well as our professional guidelines and requirements.
Practice Address Details: HRS Dental Care Limited, 2 Ebley Road, Stonehouse, Gloucestershire, GL10 2LQ
The data controller is Neil Harris. The Data Protection Officer is Claire Constant.
This Privacy Notice is available at reception and by email if you contact email@example.com or by calling the practice on 01453 826234.
You will be asked to provide personal information when joining the practice. The purpose of us processing this data is to provide optimum health care to you.
The categories of data we process are:
Personal data for the purposes of staff and self-employed team member management
Special category data including health records for the purposes of the delivery of health care
Special category data including health records and details of criminal record checks for managing employees and contracted team members
We will never pass your personal details onto a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential. If we intend to refer a patient to another practitioner or to secondary care such as a hospital we will gain the individual’s permission before the referral is made and the personal data is shared.
Personal data is stored in the EU whether in digital or hard copy format
Personal data is obtained when a patient joins the practice and when a patient is referred to the practice
The lawful basis for processing special category data such as patients’ and employees’ health data is:
Processing is necessary for the purposes of preventative or occupational medicine, for assessing the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or management of health or social care systems and services on the basis of Union or Member State law or a contract with a health professional.
The lawful basis of processing personal data such as name, address, email or phone number is:
Consent of the data subject
Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract
The retention period for special data in patient records is a minimum of 10 years and may be longer for complex records in order to meet our legal requirements. The retention period for staff records is 6 years. The retention periods for other personal data is 2 years after it was last processed. Details of other retention periods are available in the Record Retention Policy available from the practice.
You have the following personal data rights:
The right to be informed
The right of access
The right to rectification
The right to erasure (clinical records must be retained for a certain time period)
The right to restrict processing
The right to data portability
The right to object
Further details of these rights can be seen in our Information Governance Procedures or at the Information Commissioner’s website. Here are some practical examples of your rights:
If you are a patient of the practice you have the right to withdraw consent for important notifications, newsletters, surveys or marketing. You can inform us to correct errors in your personal details or withdraw consent from communication methods such as telephone, email or text. You have the right to obtain a free copy of your patient records within one month.
If you are not a patient of the practice you have the right to withdraw consent for processing personal data, to have a free copy of it within one month, to correct errors in it or to ask us to delete it. You can also withdraw consent from communication methods such as telephone, email or text.
Comments, suggestions and complaints
Please contact Claire Constant at the practice if you have a comment, suggestion or a complaint about your data processing at HRS Dental Care Limited, 2 Ebley Road, Stonehouse, Gloucestershire GL10 2LQ or 01453 826234. We take complaints very seriously.
If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). Their telephone number is 0303 123 1113, you can also chat online with an advisor. The ICO can investigate your claim and take action against anyone who’s misused personal data. You can also visit their website for information on how to make a data protection complaint.
3) Intellectual Property Rights
a) This web site is published by the website owner and is protected by copyright and other intellectual property rights in existence at any time throughout the world. All copy / text, graphics, images and all other material on this web site created by the website owner is copyright of the website owner. The website platform and technical infrastructure, all website design, content not created by the website owner, text / copy, imagery and the typographical arrangement thereof is the intellectual property and copyright of the website developer unless otherwise credited.
b) Permission is hereby granted to electronically copy and to print hard copy portions of this web site for the sole purpose of using this as an information resource for the website owner's products and services. Any other use of materials on this website, including reproduction for purposes other than the above, modification, distribution or republication without the prior written permission of the website owner and the website developer is prohibited.
c) The trademarks, logos and service marks shown on this web site, unless otherwise specified, are the trademarks of the website owner or the website owner has been granted permission to use them by the respective trademark owner. No rights are granted to use any of them in any other manner whatsoever.
d) Any infringement of copyright will result in appropriate legal action being taken against you.
4) Disclaimer and liability
a) All warranties, representations, conditions of any kind or other terms implied by statute or common law with respect to this web site or the information, content, materials or products included on this web site are hereby expressly excluded to the fullest extent permitted by law.
b) The website owner shall not be liable in any circumstances for any direct or indirect, special or consequential loss or damage (whether for profit or loss or otherwise) costs, claims, expenses or other claims for compensation what so ever, whether caused by the acts, omissions or the negligence of the website owner, its employees or agents, which arise out of or in connection with the use of this web site or the information, content materials or products included on this website, except in respect of death or personal injury caused by the website owner or its employees' proven negligence.
c) The website owner does not accept any responsibility or liability for access to or material on, any website that is linked from or to this website.
d) The content appearing on this website do not constitute legal, medical or clinical advice and is provided for general information purposes only. No warranty, whether express or implied is given in relation to this website's content. The website owner shall not be liable for any legal, medical, clinical, technical, editorial, typographical or other errors or omissions within the information provided on this website.
5) Misuse Statement
The website owner reserves the right to prevent your usage of this site if you misuse the contents contained within this website in any manner. We are the final arbiter as to what shall constitute misuse and our decision will be final.
6) Governing Law
This website is intended primarily for use by persons located and resident within the United Kingdom, including Northern Ireland, the Channel Islands and the Isle of Man. Accordingly, these terms and conditions shall be subject to English law and the parties to any dispute or action hereby submit to the exclusive jurisdiction of the English courts.
7) Offers - general Terms and Conditions
From time to time, this web site may contain special offers, limited availability offers or other forms of customer purchase incentive. Although unlikely before any specified offer deadline, the website owner reserves the right to amend and/or withdraw any offer at any time without notice. In this instance, only completed sales relating to any offer will be valid. Availability of any offers for an enquiry in progress, where the website owner has not completed a sale, will be at the website owner's sole discretion. Other specific terms and conditions for any offer will be provided in writing as part of the proposal for the provision of goods and services relating to the offer.